Most inspection mirrors ship within 2 days - all other mirrors are manufactured on order and ready to ship within in 4-9 business
We offer a 30-day money back return on all non-special orders. The refund will be the original purchase price less the original shipping cost to the buyer and a 25% restocking fee. Restocking fees are waived as long as you are placing a reorder within 14 business days of the issuance of a return authorization number (RMA). No returns are not accepted without first obtaining a RMA. The RMA number will be emailed to you by our customer service department. Original and Return shipping costs are the full responsibility of the buyer.
Upon receipt of the mirror, provided the product is returned in original condition, a refund will be issued less a 25% restocking fee and the original shipping amount charged to the buyer within 7 business days of receipt of the return. It is strongly recommended that you ship the return back with tracking and signature confirmation to confirm your return was received at our facility.
After 30-days, we will not offer a RMA number nor credit returns. Special orders are orders noted as special orders, any discounted orders, large quantity orders, special pricing, or any orders where pricing and shipping fall outside the published rates.
All items listed as "ALL SALES FINAL" will not be accepted if returned, and no credit will be issued. Actual shipping charges paid by us will be deducted from the purchase price, unless the return is due to our error.
The following terms must be met by you.
Return the merchandise to us within 30 days of your original receipt of the order.
- The products must be returned in new condition.
- You must include all packaging materials.
- Packaging materials must not be torn or damaged.
- All manuals and warranty registration cards must be unmarked.
- You must pay any return shipping expense.
- Display the RMA # prominently on the outside of the box to avoid delays to your refund.
We can ship to virtually any Continental United States address. Note that there are restrictions on some products, and some products cannot be shipped via FedEx/UPS and must be shipped by tractor trailer. Larger quantity orders may be more cost effective to ship via LTL tractor trailer shipments. You can contact us directly to obtain a shipping quote. We can also ship on your FedEx, UPS, or freight line accounts by simply contacting us directly to place your order.
LARGE QUANTITY ORDERS THAT CAN ONLY BE SHIPPED VIA FREIGHT / LTL ARE NOT ELIGIBLE FOR FLAT RATE SHIPPING & YOU WILL BE CONTACTED FOR ADDITIONAL SHIPPING CHARGES BEFORE THE ORDER IS PROCESSED & SHIPPED
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. All items are manufactured in the United States when the order is placed to ensure the best quality available. We do not source any mirrors overseas mostly due to inferior quality to the products made in the USA. Most inspection mirrors ship within 2 days - all other mirrors are manufactured on order and ready to ship within in 4-9 business days. Shipment times vary due to several different factors but most commonly due to manufacturer volume. Please contact us directly at 800-366-7235 or firstname.lastname@example.org for shipment times.
Please also note that the shipping rates for many items we sell are flat rate. We pay a portion of the shipping charge. By default, your order will ship without a signature requirement. If you like us to mark your shipment signature required for delivery please email us immediately after placing your order so we may process your shipment accordingly.
If you do not request a direct signature on your order please keep in mind we are not responsible for any lost or missing packages left at your doorstep by FEDEX or UPS drivers. If you receive a damaged order, please contact us within 1 business day of delivery so we may provide you with instructions.
Expedited Shipping (Overnight, Two Day & Three Day Service):
Please note that most items cannot be shipped out the same day and require time to fabricate. Please contact us directly (800-366-7235) if you would like to check on available ship times as they many differ depending upon several factors. EVEN WHEN EXPEDITED SHIPPING SERVICE IS SELECTED YOUR ORDER DOES NOT SHIP OUT THE SAME DAY. We make every effort to accommodate expedited shipping requests and will inform you by phone or email if we are unable to ship your order with the requested service level. Please note that any guarantees regarding shipping service is the sole responsibility of the carrier (UPS or FedEx). We reserve the right to mark shipments direct signature required. We are not responsible for missed deliveries by the carrier or the event the receiver is not present to sign for the delivery. Feel free to contact us directly at 800-366-7235 should you have any questions or concerns about the shipment of your order.